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How Brunker Road Veterinary Centre saves 10 hours a week on paperwork and administrative tasks with VetCheck


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Summary

  • Brunker Road Veterinary Centre saves 2 hours a day on paperwork and administrative tasks
  • Improves record-keeping
  • Increased team collaboration and efficiency
  • Shortened admission times

About Brunker Road Veterinary Centre

Established in 2007, Brunker Road Veterinary Centre Pty Limited has been a trusted provider of veterinary care in Newcastle. Situated in Adamstown, Newcastle, they are renowned for their advanced, modern small animal hospital committed to excellence in the veterinary industry.

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The Challenge

Brunker Road Veterinary Centre faced challenges with paperwork management and client communication. Handouts were often of poor quality, and obtaining remote consent was a cumbersome process. This led to inefficiencies, increased administrative burdens, and a less-than-optimal client experience. Located in an old RSL memorial hall, the team at Brunker Road needed a solution that would allow them to streamline patient care and improve team communication across the large site. 

The Solution

Enter VetCheck – a comprehensive solution to Brunker Road Veterinary Centre's administrative woes. With VetCheck, they gained access to a suite of tools that revolutionized their client communication and paperwork processes. From client forms to consent and handouts, VetCheck provided professional, user-friendly templates that improved their workflow and enhanced their brand image.

Boosts Productivity and Saves Time

Since implementing VetCheck, Brunker Road Veterinary Centre's productivity has soared. They now save approximately 2 hours a day on paperwork and administrative tasks. With VetCheck's intuitive platform, tasks that once took hours can now be completed in minutes, allowing their team to collaborate with ease and focus more on providing quality care to their patients. They were able to easily convert all their consent forms, anesthesia and hospital charts into a convenient, digital format that can now be accessed from any digital device.

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Cost-Effective

The return on investment (ROI) of implementing VetCheck at Brunker Road Veterinary Centre has been significant. By streamlining administrative processes, VetCheck has helped them save both time and money. With fewer administrative tasks to manage, their staff can work more efficiently, leading to increased profitability for the clinic.

Conclusion

In summary, VetCheck has delivered measurable ROI for Brunker Road Veterinary Centre by reducing administrative burdens, improving productivity, and enhancing the overall client experience. They are grateful for the positive impact it has had on their practice and highly recommend it to other veterinary clinics seeking to achieve similar results.