How Quakers Hill increased efficiency by 50% with VetCheck
Summary
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Improve Record Keeping: VetCheck has improved record-keeping by providing a digital platform for storing client information and medical records, reducing the risk of missing or incomplete forms.
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Decrease Admin Tasks and Paperwork: Quakers Hill Vet has experienced a significant decrease in administrative tasks and paperwork, allowing staff to focus more on patient care and less on manual paperwork.
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Improve Customer Experience: VetCheck has enhanced the customer experience by providing a simple signing process for clients and easily customizable forms to meet their needs, ensuring a smooth admission process.
About Quakers Hill Vet
Quakers Hill Vet provides general and advanced veterinary care for dogs and cats, serving the local community with quality care. Open six days a week, they ensure availability when their clients need them the most.
The Challenge
Before implementing VetCheck, Quakers Hill Vet faced challenges with excessive paper usage for admissions, GA forms, and cage cards. Some admissions forms were being missed or not signed by owners prior to procedures, leading to additional procedures being forgotten or missed.
The Solution
VetCheck revolutionized Quakers Hill Vet's administrative processes, making them more environmentally friendly by eliminating paper forms. Clients are now able to select additional procedures or write notes prior to admission for discussion.
Boosts Productivity and Saves Time
VetCheck has saved Quakers Hill Vet approximately two hours per day on paperwork and inefficiencies. Organizing admissions now takes less than half the time it used to, thanks to the simple signing process for clients and customizable templates for various forms.
Cost Effective
VetCheck has saved Quakers Hill Vet money by eliminating the need for paper, reducing stationery costs, and saving staff time spent on scanning and manually saving paper documents to individual files.
Conclusion
Overall, VetCheck has helped Quakers Hill Vet streamline their processes, save time and money, and improve the standards of care provided to their patients while also reducing their environmental footprint by going paperless.